Yes, the warranty covers the duration of the development period. This means that any issues or adjustments needed during the build process are covered. After delivery, we offer support packages to ensure the app runs smoothly.

Absolutely. If you’re not happy with the app, we offer a money-back guarantee. We work based on progress draws throughout the development process, starting with an upfront deposit. Depending on the project’s duration, we sit down with you to review the app’s progress at multiple stages. If at any point you're dissatisfied, you can stop the project, and we’ll refund you according to the terms outlined in our agreement.

Our process begins with a 1-hour or 2-hour workflow analysis (depending on your plan) with our trained Construction Specialist. We identify key pain points and assess your current workflow. From there, we design a custom solution, and once you approve, we start building. Throughout the process, we check in at key development stages to ensure everything is aligned with your vision.

You can expect clear communication, regular progress updates, and full transparency. After the initial workflow analysis, we’ll give you a detailed breakdown of the timeline, the features being built, and when you can expect to review progress. We want you to feel confident that your app is being built exactly as you envisioned.

Updates are used to change data and sync changes from external data sources. They are also utilized by integrations and APIs to maintain functionality. Additional updates are billed monthly.

For more details, check out our guide 'Understanding Data Usage'. You can find the link at the bottom of the page.

Personal Users: These are users signing into the app with consumer email domains (e.g., Gmail, .edu). Personal users on the Starter Plan are ideal for small businesses looking to get off the ground with a cost-effective solution.

‍Company Users: These are unique individuals accessing your team's apps monthly, typically associated with company domains, and designed for scaling businesses.

Each type caters to your business size and growth stage, offering flexibility to find the right fit as your team expands.

Think of a very large Excel sheet with thousands of rows. Each row represents a piece of information stored in your app. Based on your feature list and usage, we’ll help you find the right plan to ensure your app runs efficiently while meeting your needs.

Our support encompasses a wide range of services to ensure your app remains efficient and tailored to your needs. This includes generating new ideas and solutions to enhance your app, implementing modifications and adjustments, fixing bugs to ensure smooth operation, performing regular maintenance to optimize performance, and adding new features to meet your evolving requirements.

Standard Support: Response within 48 hours.
Priority Support: Response within 24 hours.
Same-Day Support: Response within the same day on Enterprise plans or upon request.
‍
For more details, check out our guide 'Support Schedule'. You can find the link at the bottom of the page.