Soil Remediation Service looking to Speed Up Ticketing with Custom Software
A mid-level soil remediation firm engages Revalate to cut time wasting tasks by 25% and boost access to cash flow within 6 months
Primary pain point(s)
Our client has a lot on the go, and getting absolutely frustrated by the “Admin Two-step” he had to do to get things done – wasn’t something to add to his list! Quoting, invoicing, customer service, and ticketing, we’re tedious nightmares. Updates, project documentation, and client communications were done the old fashioned way, overseen by him – until now of course.
Goals and objectives
- Enhance operational efficiency with end-to-end process automation.
- Significant time savings in project management, customer management and project documentation with clear role definition and task delegation.
How Revalate helped
Custom software proved to be the best option to handle it all the way our client did things – quoting, invoicing, CRM, and ticketing. Automation removed the need for manual updates, organized project documents in the cloud, and improved client communication with automatic email follow-ups, making their daily workflow more efficient.
Outcome
We tackled inefficiency with automation – manual CRM updates, project documentation, and client communications for this soil remediation service became yesterday’s problem. We cut daily task time by 25% saving $2,960 weekly, enabling the team to take on more work without additional hires.