Plumbing Service was Backed up By Unwanted Software Costs
A rapidly growing plumbing company struggled with an expensive, complex project management software. Pipe wasn’t the only thing creating a logjam, their new software was too. The office wasn’t happy, the field crew barely used it and with the cost to run it – they came to Revalate for an answer.
Primary pain point(s)
Our client felt like dealing with the “latest and greatest” project management software was like trying to fit a square peg in a round pipe. It was pricey, clunky, and more disconnected than a busted water line during a freeze. Paying through the nose for a system that seemed designed to make lives harder, just didn’t make sense anymore.
Goals and objectives
- Simplify project management across the unique company workflow.
- Enhance communication between office and field staff.
- Improve visibility of project performance and financial metrics
- Reduce software costs and operational inefficiencies.
How Revalate helped
We developed an all-in-one software solution that streamlined communication, data management, and in-field data collection. This system includes real-time job costing and financial tracking tools to enhance project monitoring and management, adapting to the company’s specific workflows.
Outcome
Our tailored software finally had the team working in harmony – an improved workflow and reduced miscommunications across the board. It enhanced visibility with a clear dashboard of KPIs, enabling faster updates, responses, and efficient scheduling. This customization led to 52% cost savings in the first year, and an increase in saving of 77% thereafter.