Electrical Company Wanted to Light Up Their Team with a QC Tool that’s Easy to Use
A mid-level Electrical service got tired of trying to figure out if what was installed met spec correctly. Revalate offered the solution to control the switch on quality to transform their QC process – in 1 month. Talk about working in the dark! Good news, AI brought everything back into light!
Primary pain point(s)
Our client was facing challenges in one of the most important departments we think of when we talk growth of a business – sales and job execution. Manual to-dos, the management of data and poor coordination among staff, lead to time-sucking operations and customer complaints. A digital transformation was the best way to deal with these issues head on.
Goals and objectives
- Speed up inspection time, and boost field productivity.
- Increase defect detection, and reduce compliance problems.
- Streamline team collaboration for quicker issue resolution.
- Enhance quality control to improve customer retention and reduce rework costs
How Revalate helped
Leveraging AI, our solution automates photo analysis, spotting issues like incorrect installations and ensuring compliance through real-time feedback for immediate corrections. This made maintaining project specifications simple. Moreover, all inspection results and documentation are centrally stored, making access easier for management and quality control teams, lighting up the entire inspection process.
Outcome
Our solution halved inspection times and improved defect detection accuracy by 20%, stripping out compliance issues and rework. Centralizing documentation enhanced collaboration between field staff and management, accelerating issue resolution. These improvements led to increased customer retention and happier business overall.